As of September 15, 2026, the Global Entry mobile app will be discontinued, prompting millions of users to make a quick switch to the new Trusted Traveler app. This new app will not only handle Global Entry but also include other trusted travel programs like Nexus and SENTRI. It's important to act now to ensure you have a seamless travel experience without any disruptions at airports. Here’s a step-by-step guide to downloading the new Trusted Traveler app and what else you need to know.
Why You Need to Download the Trusted Traveler App
With the deadline fast approaching, existing Global Entry members must switch to the Trusted Traveler app to access their benefits and avoid potential delays at airport security. The transition will be smooth, as your credentials and login information will automatically transfer to the new app.
However, you need to download the replacement app by the given date to ensure you can continue to enjoy the fast-tracking benefits that Global Entry offers.
How to Download the Trusted Traveler App
Step 1: Check Your Device Compatibility
Before downloading the app, ensure that your mobile device is compatible with the Trusted Traveler app. The new app is designed for both iOS and Android devices. Check for the latest system requirements.
Step 2: Open Your App Store
On your device, navigate to either the Apple App Store or Google Play Store.
Step 3: Search for the Trusted Traveler App
In the search bar, type in "Trusted Traveler" to locate the app. It should be the first option listed.
Step 4: Download and Install
Click on the download button to install the app. Open it once the download is complete. You might need to accept some permissions in order for the app to function properly.
Step 5: Log In with Your Existing Credentials
When you open the app for the first time, you’ll be prompted to log in with your existing Global Entry credentials. Make sure to use the same username and password you used for the old app. Your information should transfer automatically, allowing you to access the benefits without needing to reapply.
Step 6: Explore New Features
Once logged in, take a moment to explore the new features of the Trusted Traveler app. The app includes additional functionality for Nexus and SENTRI, making it a one-stop solution for all your trusted traveler needs.
What Changes with the New App?
While the app itself offers new features and improvements, the core benefits of Global Entry remain the same. You still enjoy expedited entry through U.S. Customs and Border Protection, which is invaluable for frequent travelers. Additionally, consider this transition as a positive sign of the Department of Homeland Security's modernization efforts, including the adoption of new camera-capture technologies at key airports.
Conclusion
Don't wait until the last minute! Download the Trusted Traveler app today to ensure your travel plans stay on track after the Global Entry app goes offline. Embrace this transition as an opportunity to enjoy enhanced services, and travel with ease knowing that your trusted travel benefits are just a tap away.
